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All the questions
Welcome to the East and Central Africa Logistics FAQ page! Here, you’ll find answers to common questions about our services, booking procedures, pricing, vehicle options, and more. If you need further assistance, please contact our customer support team. Thank you for choosing ISY Transporters!
ALL THE QUESTIONS
Most frequent questions
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- Does ECAL keep clients updated on the progress of their delivery?
- What types of vehicles does ISY Transporters offer?
- Are there any restrictions on the types of cargo that ECAL deals with?
- Do you provide insurance cover for transported cargo?
- What are your payment terms?
ECAL has a wide range of Mercedes Benz Trucks that carry 20ft and 40 tt containers using the conventional flatbed and skeleton trailers. We also have Tipper trucks that carry loose cargo like clinker.
Yes. ECAL adheres to legal and safety regulations regarding the transportation of certain types of hazardous or prohibited goods.
We do not deal with Latex, Alcohol or Tobacco related products.
Yes, ECAL does provides insurance coverage for transported cargo. We prioritise the safety and security of our clients’ goods throughout the delivery process.
Clients have to pay a downpayment upon beginning of our service process. Payment can be done by Mpesa or Cash.
For contract clients, we offer a range of more flexible payment terms.